Please read these Terms and Conditions of Use (“TOU”) carefully. You must agree to these TOU before you are permitted to use any Ashlyn S. Carter, LLC (also known as “Ashlyn Writes”) digital or downloadable resource, template, online course, one-on-one or group coaching, membership, class, program, workshop, or training, or enter any online private forums or communities operated by Ashlyn S. Carter, LLC (for any purpose), whether on a website hosted by Ashlyn S. Carter, LLC or a third-party website such as an online course platform or facebook.com, whether now known or unknown (collectively “the Product”).
If you do not agree with these TOU, you may not use the Product.
As used in these TOU, the term “Releasees” is defined to include the following: (i)Ashlyn S. Carter, LLC, its subsidiaries, affiliated companies, owners, members, managers, directors, officers, past and present employees, agents, coaches, representatives, successors, and assigns (collectively “the Company”); (ii) any Company volunteers; (iii) Ashlyn Carter; or (iv) Wes Carter.
Ashlyn Carter
Last updated:
november 2023
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You will receive the tools and services as outlined on the web page where you register for the Product.
If you wish to participate in another program in the future or purchase any other products or services from the Company, all terms of these TOU will continue to apply unless superseded by another agreement in writing.
The Product is intended and only suitable for individuals aged 18 and above. Some of the content in the Product may not be appropriate for children. Company hereby disclaims all liability for use by individuals under the age of 18.
The Company reserves the right to offer additional elements from time to time, for any subgroup of purchasers. These additional elements are a bonus, not a part of the services included in the base version of the Product. The selection of the clients who may participate in any additional elements is at the sole discretion of the Company and if you are not selected to participate no refund will be issued on those grounds.
the product
- Pay-in-Full Payment Option: If you selected the pay-in-full payment option at checkout, you agree to pay a one-time, immediate payment as indicated on the sales page.
- Installment Payment Option: If you selected an installment payment option at checkout, you agree to make each installment payment as indicated on the sales page, on time and in full. Installment payments will be due on the same calendar day each month until your payment obligations are complete. Please note: If you enroll in a payment plan offered through a third-party payment servicer (such as Sezzle) you will be directed to that third-party payment servicer’s website and you agree to be subject to that third-party’s terms of service and privacy policy in addition to these TOU.
- Recurring Payment Option: If you enrolled in The Copy Bar Collective Membership, you have the option of a monthly or annual recurring payment option. Upon registering for The Copy Bar Collective Membership, your first monthly or annual payment in the amount indicated on the sales page will be due immediately. Recurring monthly payments will be charged to your card on the same calendar day each month until you cancel. If, for example, you sign up for the monthly payment option on April 12, your card will be charged again on May 12, June 12, and so on. Similarly, recurring annual payments will be charged to your card on the same calendar day each year until you cancel. If, for example, you sign up for the annual payment option on April 12, 2023, your card will be charged again on April 12, 2024, and so on until you cancel. You cancel The Copy Bar Collective Membership at any time before the next recurring monthly or annual payment is charged, as outlined below.
If paying by debit card or credit card, you give us permission to automatically charge your credit or debit card for all fees and charges due and payable to the Company, without any additional authorization, for which you will receive an electronic receipt. You also agree that the Company is authorized to share any payment information and instructions required to complete the payment transactions with its third-party payment service providers (e.g., credit card transaction processing, merchant settlement, and related services).
If payment is not received by the date due, the Company reserves the right to terminate your access to the Product and all Content, as defined below, immediately and permanently.
If you fail to make any payment in a timely manner, voluntarily withdraw, or discontinue your usage of the Product at any time or for any reason, you will remain fully responsible for the full cost of the Product and all payments in any payment plan you have chosen. The Company reserves the right to charge a late fee on all balances more than 30 days overdue up to the highest rate allowable by law. You agree to reimburse the Company for all collection and/or legal fees and expenses necessitated by lateness or default in payment.
payment
Due to the nature of Strategy Calls, refunds will not be given unless otherwise specified in writing. You may reschedule your call once without any financial penalty.
Strategy calls refund policy
The Company offers a 14-day “test drive” refund period for purchases of Copywriting for Creatives (also known as “CfC”) and is governed by the following terms.
As we want you to give your best effort to see success with CfC, the Company’s signature program, in order to qualify for a refund, you must submit proof that you reviewed the program, completed the coursework, and that program did not work for you within 14 days of your purchase.
To request a refund for CfC, you must complete this form no later than 11:59 EST on the 14th day following your purchase. In the form, you must include your Modules 1-2 coursework—your "homework" as communicated in all sales webinars and on the sales page—with your request for a refund.
The work that you need to submit with your request for a refund includes ALL of the following items from Modules 1-2:
Your Client Voice Hacking Digital Workbook
Your CfC Workbook pages with Modules 1.1-2.2 completed pages 1-18
If your refund request does not include all of these items from Modules 1-2 and the reason(s) they did not work for you, your refund request will not be considered.
We will NOT provide refunds for any request that comes more than 14 days following the date of purchase. After day 14, all payments for CfC are non-refundable and you are responsible for full payment of the CfC fees regardless of whether you complete the program.
Copywriting for Creatives™ 14-day Refund Policy
The Company offers a 7-day “test drive” refund period for purchases of The Copy Bar Collective Membership, Primed to Launch, and for purchases on The Copy Bar Template Shop, which are governed by the following terms.
In order to request a refund, you must complete the appropriate form, listed below, no later than 11:59 EST on the 7th day following your purchase:
The Copy Bar Collective Membership Cancellation Form
Primed to Launch Refund Request Form
The Copy Bar Template Shop Refund Request Form
The Company will NOT provide refunds for any request that comes more than 7 days following the date of purchase. After day 7, all payments are non-refundable, and you will remain responsible for all fees for the Product.
Please note there are no refunds available for the 2 instant-access digital downloads you're given one-time-only access to purchase at a lower price point within Primed to Launch: The Sweet 16 Sales Page Template & the Sales & Launch Email Sequence Template.
If your Copy Bar Collective membership is canceled, you will not be entitled to a refund of any membership fees already paid.
The Copy Bar Collective Membership, Primed to Launch™, and The Copy Bar™ Template Shop 7-day Refund Policies
The words, videos, voice and sound recordings, training materials, design, layout, graphics, photos, images, information, materials, documents, data, databases and all other information and intellectual property accessible on or through the Company website, any third-party website the Company may use to distribute or host the Product, and contained in e-mails sent to you by the Company, as well as the look and feel of all of the foregoing (“the Content”) is property of the Company and/or our affiliates or licensors, unless otherwise noted, and it is protected by copyright, trademark, and other intellectual property laws.
Ownership of the content
Intellectual Property Rights
If you view, purchase, or access any Product or any of the Content, you will be considered our Licensee. For the avoidance of doubt, you are granted a revocable, non-transferable license for personal, non-commercial use only, limited to you only.
This means you may view, download, print, email and use one copy of individual pages of the Product and Content for your own personal purposes or your own business only.
You may not republish, reproduce, duplicate, copy, sell, display, disclose, distribute to friends, family, or any other third party, or otherwise use any material from the Product or Content for commercial purposes or in any way that earns you or any third-party money (other than by applying them generally in your own business). By downloading, printing, or otherwise using the Product or Content for personal use you in no way assume any ownership rights of the Content – it is still Company property. Any unauthorized use of any materials found in the Product or Content shall constitute infringement.
You must receive our written permission before using any of the Product or Content for your own commercial use or before sharing with others.
The trademarks and logos displayed on the Product or Content are trademarks belonging to the Company, unless otherwise indicated. Any use including framing, metatags or other text utilizing these trademarks, or other trademarks displayed, is strictly prohibited without our written permission.
All rights not expressly granted in these terms or any express written license, are reserved by us.
The Company’s Limited License to You
Your use of the Product or any materials distributed through the Product or Content other than that expressly authorized in these TOU or by a separate written assignment, is not permitted (“Unauthorized Use”). You agree to pay liquidated damages of five (5) times the total fees paid for the Product in the event of your Unauthorized Use, or a minimum of $5,000 if you did not pay fees for the Product, in addition to any legal or equitable remedies the Company may be entitled to pursue. This is not a penalty but an agreed liquidated damages charge for the Unauthorized Use.
You agree that any violation or threatened violation of the Intellectual Property Rights terms in these TOU would cause irreparable injury to the Company that may not be adequately compensated by damages, entitling the Company to obtain injunctive relief, without bond, in addition to all legal remedies.
Unauthorized Use
By posting or submitting any material such as comments, posts, photos, designs, graphics, images or videos or other contributions, you are representing to the Company that you are the owner of all such materials, and you are at least 18 years old. You are also granting the Company, and anyone authorized by the Company, an unlimited, royalty-free, perpetual, irrevocable, non-exclusive, unrestricted, worldwide license to use, copy, modify, transmit, sell, exploit, create derivative works from, distribute, and/or publicly perform or display your contributions, in whole or in part, in any manner or medium, now known or developed in the future, for any purpose, and grant us the right to make it part of the Company’s current or future Product and Content. This right includes granting us proprietary rights or intellectual property rights under any relevant jurisdiction without any further permission from you or compensation by us to you.
You also consent to photographs, videos, and/or audio recordings, including teleconference calls, webinars, or other communications, that may be made by the Company during your use of the Product that may contain you, your voice and/or your likeness. In the Company’s sole discretion, we reserve the right to use these photographs, videos, and or/audio recordings and/or any other materials submitted by you to the Company or created by the Company in connection with your use of any Product, without compensation to you at any time, now or at any time in the future.
You also grant the Company, and anyone authorized by us, the right to use your likeness and identify you as the author and individual depicted in any comments, posts, photos, images, videos, or other contributions created by you or the Company, or by name, email address, or screen name, for any purposes, including commercial purposes and advertising. You acknowledge that we have the right but not the obligation to use any contributions from you and that we may elect to cease the use of any such contributions in the Product or in our Content at any time for any reason.
This means you give the Company permission to use anything you submit or post including on any third-party forum or website operated by the Company, or anything captured by the Company during your use of the Product, including images and videos in which your face is visible and recognizable.
Your License to the Company; Use in Testimonials and Marketing
If you wish to use any of the Content, or any other intellectual property or property belonging to the Company, you should request permission in writing BEFORE you use the Content by sending an e-mail to support@ashlynwrites.com.
If you are granted permission by the Company, you agree to use the specific Content that the Company allows and only in the ways for which the Company has given you its written permission. If you choose to use the Content in ways that the Company does not specifically give you written permission, you agree now that you will be treated as if you had copied, duplicated and/or stolen such Content from us, and you consent to immediately stop using such Content and to take whatever actions as we may request and by the methods and in the time frame that we prescribe to protect our intellectual property and ownership rights in the Product and Content.
Request for Permission to Use the Content
You agree you will not pitch, promote, market, or sell any other products, groups, programs, services, or events on any Company website or third-party forums operated by the Company, whether or not officially sanctioned, owned, or operated by the Company, unless you are authorized or requested to do so by the Company. This means you agree not to form, or ask other Company clients to join, “shadow” groups on social media or any other platform, or in-person meetups, based on interests or locality. You agree you will not invite other Company clients to participate in events, such as a meetup or seminar, without first receiving approval from the Company.
Please choose carefully the materials that you upload to, submit to, or embed on any website operated by the Company and any third-party forums operated by the Company. Any material you post on the Company’s website or in any third-party forums operated by the Company may become public.
The Company is not legally bound to keep your information confidential.
You agree to keep all information you learn about other Company clients or their businesses strictly confidential except in very rare circumstances where disclosure is required by law.
You are responsible for any material or content that you share and for any liability that may result from them. You participate, comment, and post material at your own risk. Any communication by you on the Company’s website and any third-party forums operated by the Company, whether by leaving a comment, participating in a chat, public or private forum, or other interactive service, must be respectful. You may not communicate or submit any content or material that is abusive, vulgar, threatening, harassing, knowingly false, defamatory, or obscene or otherwise in violation of any law or the rights of others. You agree to post comments or other material only one time.
The Company, in its discretion, may delete or modify, in whole or part, any post, comment or submission to the Company’s and any third-party forums operated by the Company. The Company does not, however, have any obligation to monitor posts, comments, or material submitted by third parties. The Company neither endorses nor makes any representations as to the truthfulness or validity of any third-party posts, comments, or material on the Company website or any third-party forums operated by the Company. The Company shall not be responsible or liable for any loss or damage caused by third-party posts, comments, or materials on the Company website and any third-party forums operated by the Company.
You are strictly forbidden from the following:
• Causing damage to any Company website or third-party forums operated by the Company
• Using any Company website or third-party forums operated by the Company for any unlawful, illegal, fraudulent, or harmful purpose or activity
• Using any Company website or third-party forums operated by the Company to copy, store, host, transmit, send, use, publish or distribute any spyware, virus, worm, Trojan horse, keystroke logger or other malicious software
• Using any Company website or third-party forums operated by the Company to transmit, send, or deliver unsolicited communications or for other marketing or advertising purposes
• Systematically or automatically collecting data from any Company website or third-party forums operated by the Company
• Sharing the Company’s private and proprietary information, including the Product, or other clients’ confidential information with anyone else
• Using discriminatory speech, hate speech, comments, or actions against another client based on their sex, gender, age, ethnicity, race, socio-economic status, disability, or other labels
• Harassing, fighting with, or being disrespectful to other clients
The Company may also post separate rules regarding your behavior in any online community or forum, whether hosted on the Company’s website or a third-party website, which may be updated from time to time. You agree that you are bound by those rules, and they are expressly incorporated into these TOU.
If, in the Company’s sole discretion, your conduct violates these TOU in any way, you agree that the Company may immediately and permanently terminate your use of the Product, including your participation in any online community, and your access to the Content without refund.
The Company does its best to create a safe and welcoming space for all clients, however, Company cannot guarantee that all clients will follow these guidelines. Company, in its sole discretion, may remove any client comments, posts, content or materials, however, Company does not have a duty to review all comments, posts, content and material shared within any online private forums or groups or on any group call. Therefore, Company shall not be held liable for any client’s comments, actions, posts, content, or materials that result in another client’s trauma or discomfort.
Your Conduct and Confidentiality
To access the Product, you may need a username and password. You agree to keep your username and password confidential. During the registration process for any service or product, you agree to provide true, accurate, current, and complete information about yourself. If the Company has reasonable grounds to suspect that you have provided false information, shared your username and password with anyone else, or forwarded any non-public material from the Product to any other person, the Company has the right to suspend or terminate your account and refuse any and all current or future use of the Product or any Content, in whole or part, without refund. Any personally identifiable information you provide as part of the registration process is governed by the terms of the Company’s website Privacy Policy.
Username and Password
The Company reserves the right in its sole discretion to refuse or terminate your access to the Product and Content, in full or in part, at any time. In the event of cancellation or termination, you are no longer authorized to access the part of the Product or Content affected by such cancellation or termination. The restrictions imposed on you in these TOU with respect to the Product and its Content will still apply now and in the future, even after termination by you or the Company.
You may cancel your Copy Bar Collective Membership at any time by completing this form. You will maintain access to your membership through the current billing period whether you paid monthly or annually. Additionally, you can upgrade or downgrade your membership from tier to tier at any time. The Company reserves the right to cancel your membership at any time, with or without cause and with or without notice.
In the event you decide to cancel, any remaining installment, default, or late payments will be due immediately. Cancellation does not entitle you to a refund. For more information about the Company’s refund policy, please see the Refund Policies section above.
Termination or Cancellation
You acknowledge that, by engaging with the Company through your purchase of the Product, you knowingly and freely assume all risk and responsibility for injuries to any persons or damages to any property, and release, covenant not to sue, and hold Releasees harmless from any and all liability to you, your personal representatives, assigns, heirs and next of kin, for any and all claims, causes of action, obligations, lawsuits, charges, complaints, controversies, damages, costs or expenses of whatsoever kind, nature, or description, whether direct or indirect, in law or in equity, in contract or in tort, or otherwise, whether known or unknown, arising out of or connected with your purchase and use of the Product, whether or not caused by the active or passive negligence of the Releasees.
In the event that the release and hold harmless provision is held unenforceable for any reason, you agree to limit any damages claimed to the total paid to the Company for the Product.
The Product and Content provide information and education only, and do not provide any financial, legal, medical, or psychological services or advice. None of the Product or Content prevents, cures, or treats any mental or medical condition. The Product and Content is not intended to be a substitute for professional advice that can be provided by your own accountant, lawyer, financial advisor, or medical professional. You are responsible for your own financial, legal, physical, mental, and emotional well-being, decisions, choices, actions, and results. You should consult with a professional if you have specific questions about your own unique situation. The Company disclaims any liability for your reliance on any opinions or advice contained in the Product.
Earnings and Results Disclaimer. You agree that Company has not made and does not make any representations about the earnings or results you may receive as a result of your use of the Product. The Company cannot and does not guarantee that you will achieve any particular result or earnings from your use of the Product, and you understand that results and earnings differ for each individual.
Any links to third-party products, services, or sites are subject to separate terms and conditions. The Company is not responsible for or liable for any content on or actions taken by such third-party company or website. Although the Company may recommend third-party sites, products, or services, it is your responsibility to fully research such third parties before entering into any transaction or relationship with them.
The Company tries to ensure that the availability and delivery of the Product and Content is uninterrupted and error-free. However, the Company cannot guarantee that your access will not be suspended or restricted from time to time, including to allow for repairs, maintenance, or updates, although, of course, we will try to limit the frequency and duration of suspension or restriction.
THE INFORMATION, PRODUCTS AND SERVICES OFFERED ON OR THROUGH THE PRODUCT AND CONTENT ARE PROVIDED “AS IS” AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE COMPANY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. THE COMPANY DOES NOT WARRANT THAT THE PRODUCT OR ANY OF ITS FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE WEBSITE, INCLUDING MEMBERSHIP PAGES, OR THE SERVERS THAT MAKE IT AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
THE COMPANY SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES THAT RESULT FROM THE USE OF, OR THE INABILITY TO USE, THE PRODUCT, INCLUDING ITS MATERIALS, PRODUCTS OR SERVICES, OR THIRD-PARTY MATERIALS, PRODUCTS OR SERVICES MADE AVAILABLE THROUGH THE PRODUCT.
Personal Responsibility, Assumption of Risk, Release, Disclaimers
Security for all personally identifiable information is extremely important to us. Unfortunately, no data transmission over the internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, the Company cannot ensure or warrant the security of any information you transmit via the internet. By transmitting any such information to the Company, you accept that you do so at your own risk.
SECURITY
These TOU shall be governed by and construed in accordance with the laws of the State of Alabama without giving effect to its conflict of laws principles. The state and federal court nearest to Montgomery, Alabama shall have exclusive jurisdiction over any case or controversy arising from or relating to the Product or Content, including but not limited to the Company’s Privacy Policy or these TOU. By using the Product or Content, you hereby submit to the exclusive jurisdiction and venue of these courts and consent irrevocably to personal jurisdiction in such courts and waive any defense of forum non conveniens. The prevailing party in any dispute between the parties arising out of or related to these TOU, whether resolved by negotiation, mediation, or litigation, shall be entitled to recover its attorneys’ fees and costs from the other party.
legal disputes
The Company controls and operates from offices in the United States. The Company does not represent the Product or any Company materials are appropriate or available for use in other locations. People who choose to access the Product from other locations do so on their own initiative and are responsible for compliance with local laws, if and to the extent local laws are applicable.
Users Outside United States
You agree to defend, indemnify, release, and hold harmless the Company and any directors, officers, agents, contractors, partners, assigns, successors-in-interest and its and their employees from and against any and all claims, damages, obligations, losses, liabilities, costs, debt and expenses (including but not limited to attorney’s fees) arising from or in connection with: (i) your use of the Product or Content in violation of these TOU, (ii) any breach by you of these TOU or any representation and warranty made by you herein, (iii) any comment, post, or material you submit to the Company’s website or any third-party forum or website operated by the Company, (iv) your use of materials or features available on the Product or Content (except to the extent a claim is based upon infringement of a third-party right by materials created by the Company) or (v) a violation by you of applicable law or any agreement or terms with a third party to which you are subject.
Indemnification
The Company shall not be deemed in breach of these TOU if Company is unable to provide all of the Product or any portion thereof by reason of fire, earthquake, labor dispute, act of God or public enemy, epidemic, pandemic, death, illness or incapacity of the Company or any local, state, federal, national or international law, governmental order or regulation or any other event beyond Company’s control (collectively, “Force Majeure Event”). Upon occurrence of any Force Majeure Event, the Company shall give notice to you of its inability to perform or of delay in providing the Product and may propose other accommodations or may terminate this TOU.
Force Majeure
The Company may modify this TOU at any time. All modifications shall be posted on the Company’s website and clients shall be notified of such changes when accessing the Product, or via email, or as otherwise required by law. Any access or continued use of the Product after the notification shall constitute your consent to such modifications. If you have questions about these TOU, please contact support@ashlynwrites.com.
If any provision of these TOU is held invalid or unenforceable, the remainder of these TOU will remain in full force and the invalid or unenforceable provision will be replaced by a valid or enforceable provision.
This is the entire agreement of the parties and reflects a complete understanding of the parties with respect to the subject matter. These TOU supersede all prior written and oral representations.
General Provisions
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By clicking on the box when signing up for the Product, you are providing the electronic equivalent of your signature and assert that you have read, understood and agreed to this entire document. If you do not agree with these TOU, do not purchase or use the Product or Content.
start the process now
you need word-sciencing.
You don’t need more wordsmithery to make your dreams sprout wings, stand out, & sell—
Ask me about that one time I booked myself out for 6 months—it wasn't fun. We DO tend to book out and fill out limited number of 1-on-1 client spots, so go ahead and reach out if you're interested in working together in some capacity ... but no, I won't send you to a 6 month long waitlist or anything. :)
Are you booking new clients?
No.1
The million-dollar q, right? All I need from you is about an hour on your homework, and then a few minutes each week to look at edits, and sign off on the process.
How many hours do I need to invest to get results?
No.2
The big kahuna packages—Launch Copy & Brand Story typically take about 4-6 weeks, designed to give you my full, undivided attention. I take on a limited number of clients each quarter, meaning you have me on hand for all your questions during our time together.
How long does the process take?
No.3
Whoop! We’d love to keep improving and testing work for you (this is actually our sweet spot). Work past a larger project typically falls into our day-rates, which we can help you book and tackle. Since we're conversion copywriters, we like to track long-term data and go in and get lift on past funnels after some of the dust has settled ... in other words, LEMME AT IT, if you'd be so kind.
What if we need to keep going after our project?
No.4
This is for you if you're ready to stop DIY'ing your copy for your launch and drill-down. It's for you if you're working to scale, and want to see conversions. This is built for creative entrepreneurs, and chiefly women looking to get their business in a place, so they can stop letting it run them (and focus on family, naps, and a good glass of wine!).
Who are your 1-on-1 copywriting services for?
No.5
Copywriting and marketing launch strategy is best reserved once you really know what your offerings are, so I'd recommend a year or two into your business— I don't want you to invest in something, only to have it change soon after!
If a 4-figure price tag is out of the budget (and I get it), reach out to me: you're the VERY reason I work to make copywriting templates and my group courses. You have GOT to be able to explain your value, and that's what you'll be able to do with my plug-and-play tools. If you let us know what you need, we can get the right resource into your hands (it may even be free).
Who are your 1-on-1 copywriting services not for?
No.6
You got it. We know this isn’t cheap, and most of our clients work in seasonal businesses (cough, looking at you wedding pros). In fact, nearly all of our packages are available for payment plans, with the exception of day-rates and hourly rates, which are due upfront. These spots f-l-y, and we only want to work with people who are willing and ready to make that commitment right away.
Can I pay you monthly?
No.7
Ask me about that one time I booked myself out for 6 months—it wasn't fun. We DO tend to book out and fill out limited number of 1-on-1 client spots, so go ahead and reach out if you're interested in working together in some capacity ... but no, I won't send you to a 6 month long waitlist or anything. :)
Do you use your client work for case studies?
